Returns & Exchanges

At Roomie Design, we want you to love your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery provided they are in their original, unused condition.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all components and tags are included to prevent damage during transit.

3

Ship the Item

Send your package using a trackable shipping service of your choice; please keep your tracking number as proof of shipment.

4

Receive Refund or Exchange

Once our quality control team inspects and approves the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing